Clarity · Momentum · Follow-through
AVA OPERATIONSStart the conversation

REAL ESTATE OPERATIONS, ON YOUR TERMS

Senior-level support, exactly when you need it.

AVA Operations provides operational stability that empowers principal agents to scale production and focus on long-term growth—through flexible real estate operations support.

Let's discuss your needs FAQ’s coming soon
Since 2013Realtor and operations leader
$1B+Supported in career sales
Top-producingTeams and brokerages supported

You don't need to have the scope figured out.

Tell me what feels heavy or where you want support.

Prefer email?angeliasmanagement@gmail.com
Angelia Serrano, founder of AVA Operations
13+years inside real estate operations
BROKERAGE EXPERIENCE
Compass · The Agency · Keller Williams
LICENSES
California Lic. 02125524Florida Lic. SL3286096

ABOUT ANGELIA

Experienced enough to see around corners.

Angelia Serrano has been a Realtor since 2013, working alongside the nation's top-producing residential real estate agents, teams, and brokerages and supporting more than $1 billion in career sales.

She specializes in leading and managing team operations for buyer and seller representation, luxury home sales, and investment properties.

“I thrive in logistics—executing, delegating, and solving problems in real time. I'm highly tech-savvy, quick to adapt, and always the person who notices what's missing—and what could be better.”

“Her contributions helped keep multiple high-value transactions and client relationships running smoothly.”

PROFESSIONAL RECOMMENDATION

“Angelia will be a valuable asset to any organization and will make meaningful contributions from day one.”

PROFESSIONAL RECOMMENDATION

“She served as a primary point of contact for clients, confidently managing escalations and helping ensure a high level of care throughout each transaction.”

CLIENT EXPERIENCE

“She is a collaborative team player who takes initiative, builds strong client relationships, and maintains a solutions-oriented approach even during busy periods.”

LEADERSHIP RECOMMENDATION

From a single high-priority project to ongoing partnership, every engagement is shaped around the realities of your business.

WAYS TO WORK TOGETHER

Project-basedMonthly retainerInterim coverageA la carte
01

Listing Management + Coordination

Calm, consistent oversight from pre-market preparation through closing.

  • Listing timeline oversight, vendor coordination, expenses, and MLS input
  • Seller updates, showing coordination, feedback & follow up tracking
  • DOM monitoring and price-improvement recommendations
  • Offer summaries, escrow opening, and deadline oversight
02

Buyer + Transaction Support

Responsive coordination that keeps clients, agents, and every milestone moving.

  • Client tour coordination for showing agents
  • Offers, counteroffers, and repair-request support
  • Escrow and transaction coordinator oversight
  • Inspections, timelines, and project follow-through
03

Transaction Coordination

Detail-forward support for the full range of residential and commercial transactions.

  • Residential and commercial
  • Buyer-side and seller-side
  • Dual representation
  • Leases
04

CRM, Systems + Business Operations

Creating operational clarity through organized systems your team can actually maintain, meaningful reporting, and scalable processes.

  • CRM implementation and optimization
  • Database organization and workflows
  • P&L reporting and business overviews
  • Systems audits and process improvement

You're growing. Your operations should keep up.

AVA is for established real estate professionals who need seasoned judgment and execution without rushing into a full-time hire.

Start the conversation
01

Principal agents whose production has outgrown their current operations

02

Teams experiencing a staffing transition

03

Agents needing project-based support without another full-time hire

04

Growing businesses ready for stronger systems and reporting

What would feel lighter with the right support?

Start the conversation